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James Stinson's Articles in Project Management

  • Etiquette for Customer Service on the Phone
    When excellent etiquette is observed on the phone, the company and the customers benefit mutually.
  • Workforce Management in Call Centers
    Through workforce management and the skillful overall management of call center in the Philippines, these stalwarts of outsourcing stand proud in delivering excellent customer service.
  • How Outsourcing Works and Its Benefits
    You may be wondering how this outsourcing works. You may be a complete ignorant when it comes to the outsourcing industry, but as long as you have good internet browsing skills and the knowledge and talents to support it, then in no time at all, you will be receiving dollars in exchange for the work that you will do for clients
  • What Makes a Good Outsourcing Contract
    A good contact can make or break an outsourcing deal. Know the characteristic of a good contract.
  • Outsourcing and Effective SEO
    SEO is the latest marketing strategy today and a lot of companies are outsourcing this type of work.
  • The Boon and the Bane in Outsourcing
    Since outsourcing is popular nowadays there are people planning to take advantage of this new industry

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