Conflict: Unavoidable and Potentially Positive (Part 1 of 4) Effective conflict intervention can help transform a conflict situation into an opportunity for change, growth and development of creative solutions to an organization's most difficult problems.
When you think through your agreements BEFORE you make them, it becomes much easier to stay on target, follow through and achieve success.
You Can't Play Win-Win With A Bully Until... When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won't work. You must start by giving him a reason to listen to you.
