You Can't Play Win-Win With A Bully Until... When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won't work. You must start by giving him a reason to listen to you.
When you think through your agreements BEFORE you make them, it becomes much easier to stay on target, follow through and achieve success.
Conflict: Unavoidable and Potentially Positive (Part 1 of 4) Effective conflict intervention can help transform a conflict situation into an opportunity for change, growth and development of creative solutions to an organization's most difficult problems.